Hello.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.
I've reinstalled the VPN after experiencing problems after upgrading MacOS to Sonoma 14.4.1 but the issue remains.
Although the VPN appears to connect, on the user interface the 'Original IP' remains blank and Virtual IP remains 'Obtaining'. The clock runs as normal.
Any ideas what is wrong and how to correct?
Hello.
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Please help us with a screenshot of the issue to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.