Hello Jay.
We regret the inconvenience caused.
I have escalated your issue to concerned team.
They will resolve the issue and get back to you via email at the earliest possible.
Appreciate your patience and understanding.
hi I have just purchased a one-year subscription for 5 devices via Groupon I activated it on my laptop (not on my account) however I tried to add it to my iPad but it says I need an account so I made one added the activation code and it said it had already been used any help appreciated
Hello Jay.
We regret the inconvenience caused.
I have escalated your issue to concerned team.
They will resolve the issue and get back to you via email at the earliest possible.
Appreciate your patience and understanding.