Using both Imap and Pop3 servers under Win10

General discussion
10

Thannkyou for your prompt attention even on a Bank Holiday.  I am using Win10 "Mail"  I have not bought  Outlook.  I do not use web browsers except in emergency

11

I am using AVG 20016.  When I firsst encountered the problem AVG advised mee to edit instructions in AVg then change my  client to address specific ports and SSL instructions.  I now think I know how to do this in the Mail client, but I have lost the port refences and other instructions.  I believe there maybe a ready made answer referring to Yahoo.com which addresses this problem.

12

Hello Neil,
We  apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

1

Ntlworld as Imap is working to Mail on my new Win 10 laptop satisfactorily, but when I set up a french server as Pop3 AVG sent a message advising to perform several mods to Avg, which I did, then go to my email client and change the ports it addresses.  Unfortunately I have not been able to access the (can't find) the parameters involved.  What's  more I have now mislaid the changes I have to make to my client.   How to proceed?  Keep fighting it, or Uninstall Avg and the existing mail accounts and set them both up as POP3 as I am not at all interested in using smart phones or tablets for email access

9

Hello Neil.
Thank you for contacting us. Could you please let us know whether it is an email client like Outlook you use to check your email or is it in a web browser you login to your email account? Thank you.

8

My problem is with Mail.  I have been through the procedure in AVG similar to that shown under set up scanner for G-mail, But when creating the POP3 ccount I cannot access fields to insert server 127.0.0.1 and ports 5100 & 5200.  Any hints?

 Is it essential for AVG to use SSL encryption.  I have never had to do this on my other computer?

4

Thannkyou for your prompt attention even on a Bank Holiday.  I am using Win10 "Mail"  I have not bought  Outlook.  I do not use web browsers except in emergency

5

Hello Neil,
We  apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

7

Hi Neil,
Thank you for your appreciation. Neil, are you facing issues in identifying the server settings of your email? If yes, please contact your email service provider and get the incoming, outgoing server details. Then, you will be able to configure it. If you are facing issues with configuring email, you can have a look on this link. ( http://www.howtogeek.com/226010/how-to-configure-a-pop3-email-account-in-windows-10/ ). Thank you. Have a happy new year!

3

Hello Neil.
Thank you for contacting us. Could you please let us know whether it is an email client like Outlook you use to check your email or is it in a web browser you login to your email account? Thank you.

6

Hi Neil,
Thanks for the information, I will help  you with the issue.
May I know when did you install AVG Program in your computer ?
Have you installed AVG 2016 version ?
AVG should auto configure the email settings in some cased  you have to set it manually .
Please let us know and we will solve the issue
Thank you

2

I am using AVG 20016.  When I firsst encountered the problem AVG advised mee to edit instructions in AVg then change my  client to address specific ports and SSL instructions.  I now think I know how to do this in the Mail client, but I have lost the port refences and other instructions.  I believe there maybe a ready made answer referring to Yahoo.com which addresses this problem.