Using certain programs

Hi Dev,

We're glad to look into this & help you.
Initially, let us check if AVG is causing the issue by disabling it temporarily.  
To do so : Right click on AVG icon in system tray (near date & time, at bottom right corner) - Click on the toggle bar beside protection - Choose the desired time frame.
Hope someone can help me. I have been using the free antivirus software and decided to finally update it. Prior to doing this that evening I has been using the Cricut Design Space program all day. The minute I updated and paid for AVG antivirus my Design Space program stopped working properly. I contacted Cricut and tried multiple options but nothing worked. So it must have something to do with the software. Please help!

Hi Dev,

We're glad to look into this & help you.
Initially, let us check if AVG is causing the issue by disabling it temporarily.  
To do so : Right click on AVG icon in system tray (near date & time, at bottom right corner) - Click on the toggle bar beside protection - Choose the desired time frame.