Using iTunes to sync images from iMac to iPhone 6

AVG VPN
9

Tried that and it won't work.

8

Hi Richard,

We understand your concern.
Does the error states it is due to AVG?
If not, I request you to contact the Apple Support to assist you further in this.
Thanks in advance

1

- error- will not start the sync
The iphone could not be synced because the synce session failed to start
AVG VPN on both iMac and iPhone.
Tried switching off VPN on both devices, but still errors, even after a re-start.

2

Remove?
Is it not sufficient to just switch it off?

3

Hi Richard,

We understand your concern.
Does the error states it is due to AVG?
If not, I request you to contact the Apple Support to assist you further in this.
Thanks in advance

4

Remove the AVG Secure VPN and check if you are able to sync.
Keep us posted.

6

Tried that and it won't work.

5

We are sorry to hear this.

We have a separate team for the Mobile products.

We will escalate the case to our concerned team. They will get back to you through email.

Your patience is appreciated.

7

It worked fine before I installed the AVG VPN. I have always had AVG Anti-virus before and it worked ok with that. Thanks.