Hello Julie,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Could you please confirm if you have activated the program?
Also please provide us the screenshot of the page where it asks you to pay again?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
We will certainly help you out.
Thank you and keep us updated.
i have just paid £54 for a years protection and all i am getting is alerts telling me i need to pay again for upgrades that should be included in the price.I dont seem to get much more than the free version i was on???i wont even bother to try to get my money back after seeing the other reviews.
Hello Julie,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Could you please confirm if you have activated the program?
Also please provide us the screenshot of the page where it asks you to pay again?
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&supportType=home)
Please refer the above article to create a screenshot.
We will certainly help you out.
Thank you and keep us updated.