Hi Athena,
We are sorry to know this.
We will check and help you with this issue.
May I know in which device you are facing this issue please?
Are you using a free version of AVG product or paid version?
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
I went toy vault to restore my pictures and it's empty. I clicked the '+' to add picture and there is the option to recover pictures from old vault. But I do not remember that pin and every pin I've ever used doesn't work
Hi Athena,
We are sorry to know this.
We will check and help you with this issue.
May I know in which device you are facing this issue please?
Are you using a free version of AVG product or paid version?
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.