Ver 17 slow to open web site requiring a login. These were fine in ver 16

AVG Protection
5

Hello Rod,

I apologize for the inconvenience. I would request you to disable the Online shield component (AVG>Menu>Settings>Component) and check if you are able to access the websites.

If the issue fixes after disabling the Online Shield, please uninstall and reinstall the Online shield component .

6

I am having the same difficulties since last Saturday, July 8th.  Is there a fix yet?

1

Ver 17 slow to open web site requiring a login.  These were fine in ver 16.  They work if I include them in Exceptions but I have dozens so I prefer not to have to make them all exceptions.

What has changed in Ver 17? 

I am currently running V 17.5.3021.

2

Rod, Thanks for trying those steps. In this case, I will escalate this issue to our senior technicians to help you further. I have sent you an email with the instructions to collect the diagnostic information from  your computer. Please follow the email to send the log files. This information will allow us to analyze the situation and provide you with a solution.

Thank you.

3

Rod, Thank you for sending us the log files. I have escalated the case to our senior technicians. They will contact you via email soon.

Your patience is much appreciated.

4

As suggested, I uninstalled Online Shield and  Restarted PC.  I then tested on a web site and it accessed it in the normal 13 sec.  I then installed Online Shield, Restarted PC.  I then tested on the same web site and after 70 sec it displayed an incomplete web page that was unusable.  Uninstalling and re-installing Online Shield didn't seem to fix the problem.

Rod