Verlenging gekocht, installeren lukt niet

Hello Hans,

Sorry, but we don't speak Dutch. Please visit https://support.avg.com/ for more help or respond back in English.

Dear sirs,

I have bought an extension from AVG tune-up and when installing I get the following message:
Incompatible AVG product detected <
I also continue to receive emails that my subscription expires in 15 days

Please advice.

Hans van den Buijs

Hans, This Community is basically only English language… Query translation…
[Dutch to English]
extension purchased, install fails.
L.s.
I have bought an extension from AVG tune-up and when installing I get the following message: Incompatible AVG product detected < What now. Order24320465608
AVG Guru

L.s.

IK heb een verlenging van bij AVG tune-up gekocht en bij het installeren krijg ik de volgende boodschap:
Niet compatibel AVG product gedetecteerd<

Wat nu.

Order24320465608

Hans van den Buijs

Dear sirs,

I have bought an extension from AVG tune-up and when installing I get the following message:
Incompatible AVG product detected <
I also continue to receive emails that my subscription expires in 15 days

Please advice.

Hans van den Buijs

Hello,

I Removed tje tune-up version just like you advised.

How to instal the extension I bought last week?

Please advice.

Hans