Very slow response after adding this product

AVG VPN
3

Hi Fred,

We understand your concern.

This is an expected behaviour.

You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

Thank you for understanding.

1

I have previously had very good response to internet browsing, using 35mbits average. Now I wait several seconds to get access to websites. Is this big delay normal? Very disappointing.

2

Hi Fred,

We understand your concern.

This is an expected behaviour.

You may sometimes experience a slower internet connection when using AVG Secure VPN. This is because VPN encrypts traffic and data before sending it to a server. Depending on the distance and capacity of the server, this process may cause a slightly slower, but safer, internet connection.

Thank you for understanding.