Hi David,
We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
The video download button no longer appears in the AVG secure browser.
When I check the extensions : --> More Tools --> Extensions
I see that AVG video downloader 2.3.104 is present
Next to the Details button there is an Errors button
When I hit the Errors button it opens a new screen that shows the following messages:
Unrecognised manifest keys 'DataKey'.
~~~ Some lines of code ~~~
Error in event handler: Error attempting to use a disconnected port object
If I clear the errors they reappear.
Grateful for advice as to what I can do to get this resolved.
When I check the extensions : --> More Tools --> Extensions
I see that AVG video downloader 2.3.104 is present
Next to the Details button there is an Errors button
When I hit the Errors button it opens a new screen that shows the following messages:
Unrecognised manifest keys 'DataKey'.
~~~ Some lines of code ~~~
Error in event handler: Error attempting to use a disconnected port object
If I clear the errors they reappear.
Grateful for advice as to what I can do to get this resolved.
Thank you, David.
I would request you to reset AVG Secure Browser to default settings.
If the issue persists, please reinstall and verify the issue.
Hi David,
We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.