Hello Roland,
We're sorry to hear that.
Firstly, could you let us know if you suspect one of your AVG programs to be causing this issue?
Secondly, please mention the name(s) of the AVG program(s) installed on your computer.
Thirdly, please let us know if you recently performed any changes using your AVG programs.
Awaiting your response.
Video does not play - that is the images do not appear (black screen) but the sound plays.
Hello Roland,
We're sorry to hear that.
Firstly, could you let us know if you suspect one of your AVG programs to be causing this issue?
Secondly, please mention the name(s) of the AVG program(s) installed on your computer.
Thirdly, please let us know if you recently performed any changes using your AVG programs.
Awaiting your response.
video does not play when I use the AVG browser. I have avg browser and AVG anti-virus free version. This does not always happen, the videos play for a while then without warning/error message the video will go black screen.