Viewing AVG screen on a vertical (portrait) monitor

General discussion
8

Hello Jim,

We appreciate your patience in this matter.
Please be informed that AVG User Interface has just one size, you have to play with resolution and scaling that you set for Windows.
If you are using low resolution with high scaling then AVG will overlap the screen.
However we took your feedback and passed to concern team as an suggestion for improvement.
Thank you.

5

Jim, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

My screen resolution is set to 1050 X 1680, the recommended setting. Is AVG only designed to perform under ONE setting?

2

Hello Jim,
There is nothing link AVG has designed to perform under one setting. In your case, I request you to change your Screen resolution (https://support.microsoft.com/en-us/help/14108/windows-7-change-screen-resolution) to 1280*720 and check if your AVG screen fit. If the issue still persist, please share a screenshot of the AVG user interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot).
Best regards,
Alok.

7

Hello Jim,

I apologize for the inconvenience. Have you tried to change the screen resolution and checked? If not please try to change it and contact us if you still face the same issue.

1

I have a Dell 27" monitor that I run vertically; the AVG screen won't fit and extends beyond the edge. Is there any way to make it fit?

6

Hello Jim,

We appreciate your patience in this matter.
Please be informed that AVG User Interface has just one size, you have to play with resolution and scaling that you set for Windows.
If you are using low resolution with high scaling then AVG will overlap the screen.
However we took your feedback and passed to concern team as an suggestion for improvement.
Thank you.

4

We have received your screenshot Jim, thank you for providing screenshot.
Please change your screen resolution to normal/default/recommended. I have sent you an email, please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you set the AVG screen resolution.
Best regards,
Alok.