Virgin media email

AVG Performance
3

Hi John,

We're glad to look into this & help you.
Please clarify whether you're connected to internet through AVG Secure VPN & whether you receive any error message apart from the page timing out.
In the meantime, please check if AVG protection is causing the issue by disabling it temporarily.

1

I recently updated my subscription to include Tune Up, Secure VPN and AntiTrack.  Since then I have been unable to open my virgin email.  It tries to load but quickly times out.  This is on Chrome and Edge.  How can I sort this out please?

2

Hi John,

We're glad to look into this & help you.
Please clarify whether you're connected to internet through AVG Secure VPN & whether you receive any error message apart from the page timing out.
In the meantime, please check if AVG protection is causing the issue by disabling it temporarily.