I disabled my Internet connection last night before shutting down my PC. This morning, I saw the error regarding a failure to update virus definitions. I enabled the connection. About 45 minutes later, AVG had indeed updated the virus definitions. (I was not paying attention to AVG, so I do not know when it actually updated.)
This issue is CLOSED.
Hello David,
We are sorry for the inconvenience caused.
We request you perform the repair of AVG by following the instructions as mentioned in this article: http://avgread.me/1BVxDSY .
If the issue persists, please let us know.
Windows 7 Ultimate SP1 (x64)
AVG Free 2016 16.131.7924
When I booted up my PC this morning, my Internet connection was disabled, the result of me explicitly disabling it last night before shutting down. AVG showed an error in that it could not update its virus database. I enabled the Internet connection, but AVG did not try to update the database even 30 minutes later. I finally had to manually request AVG to do the update.
I have Definition Update Schedule enabled with Run Automatically. This was indeed NOT automatic.
AVG should retry the update as soon as the Internet connection is working.
Hello David,
We are sorry for the inconvenience caused.
We request you perform the repair of AVG by following the instructions as mentioned in this article: http://avgread.me/1BVxDSY .
If the issue persists, please let us know.
Hello David,
We really appreciate your valuable efforts which you have taken to fix it. Feel free to contact us for further assistance with AVG. Thank you.
OK David, No probs… Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.
AVG Guru