Hello Sd,
I appreciate your efforts in trying to fix the issue. AVG has released a new ransomware update. This issue occurs when the new update gets conflicted with the old updated files. In this case, we need to reinstall the program using offline installer. Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces. Open tool User Account control - click "Yes" Windows safe mode - click "No" (we cannot recommend use the tool in safe mode because there is a problem with compability) Choose installed version (AVG Free, AVG Internet Security) Click "Uninstall" Click "Restart computer".
I keep being prompted to update my virus definition. I have repaired AVG via the Control Panel and restarted, but the problem persists. The Engine & Definition (current version 170710-0) and Program (current version 17.4.3014) are shown as up to date but the message AVG is out of date is displayed. When I click on update, the application just reverts to the same screen.
Hello Sd,
I appreciate your efforts in trying to fix the issue. AVG has released a new ransomware update. This issue occurs when the new update gets conflicted with the old updated files. In this case, we need to reinstall the program using offline installer. Please download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe . This tool will help with removing antivirus component of AVG 2017 and its traces. Open tool User Account control - click "Yes" Windows safe mode - click "No" (we cannot recommend use the tool in safe mode because there is a problem with compability) Choose installed version (AVG Free, AVG Internet Security) Click "Uninstall" Click "Restart computer".