Hello William,
We are sorry for the inconvenience caused.
May I know the name of AVG program installed and mention whether it is free, trial or paid version?
Do you have the latest 2016 version of AVG program installed?
Did you cancel and try updating again?
Hello William,
We are sorry to hear that. We see that our remote technician has tried to update the program and since the connection was more slow you have been requested to get connected to a stable network to resolve the issue.
Please get back to our remote support if the issue persists so that they will assist you further in resolving the issue.
Virus definition update has been running for several hours now and there is no sign of it stopping. Anyone have this problem please, or is there a fault here?
I am also running Windows 10 with the ASnniversay update installed
Hello William,
We are sorry to hear that. We see that our remote technician has tried to update the program and since the connection was more slow you have been requested to get connected to a stable network to resolve the issue.
Please get back to our remote support if the issue persists so that they will assist you further in resolving the issue.
Hello William,
We are sorry for the inconvenience caused.
May I know the name of AVG program installed and mention whether it is free, trial or paid version?
Do you have the latest 2016 version of AVG program installed?
Did you cancel and try updating again?