William, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello William,
We do understand your concern. Please be informed that the AVG update depends on your computer and internet speed. If you have fast connection, the update should get complete soon. We suggest you to click on update twice and you can see the status and duration of the updates. Please take screenshot(http://avgclick.me/getscreenshot) the screenshot of the same and send to us.
Thank you
AVG is updating virus definition. It has been running for a couple of hours. Is this normal?
Hello William,
We do understand your concern. Please be informed that the AVG update depends on your computer and internet speed. If you have fast connection, the update should get complete soon. We suggest you to click on update twice and you can see the status and duration of the updates. Please take screenshot(http://avgclick.me/getscreenshot) the screenshot of the same and send to us.
Thank you