Virus Definitions are out of date

AVG Protection
5

Phil, have you tried to uninstall and reinstall the program to check with the issue.

If not we suggest to use our AVG clear and remover tool by referring to this article (https://support.avg.com/SupportArticleView?l=en&urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to remove the AVG antivirus Free and its traces, then reinstall the AVG antivirus Free application by following the instructions given in this article (https://support.avg.com/SupportArticleView?l=en&urlname=Download-and-install-AVG-AntiVirus-Free) and check with the issue

1

i posted before but somehow, cannot continue with the previous discussion thread.

I have AVG antivirus Free and am getting Virus Definitions are out of date. When i press the Update Now button, it freezes at updating step 1/3, initializing, please wait.

The previous person suggested updateing the DNS to 8.8.8.8, but my problem still persist.

Thanks

2

Phil, have you tried to uninstall and reinstall the program to check with the issue.

If not we suggest to use our AVG clear and remover tool by referring to this article (https://support.avg.com/SupportArticleView?l=en&urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product) to remove the AVG antivirus Free and its traces, then reinstall the AVG antivirus Free application by following the instructions given in this article (https://support.avg.com/SupportArticleView?l=en&urlname=Download-and-install-AVG-AntiVirus-Free) and check with the issue

3

Previous user Phil Lui posting (https://support.avg.com/answers?id=9060N000000g9YgQAI).
AVG Guru

4

Previous user Phil Lui posting (https://support.avg.com/answers?id=9060N000000g9YgQAI).
AVG Guru