Virus Definitions file not updating

Mac products
8

Sal, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

7

Hello Sal,

I understand that you are unable to update virus definition updates from AVG. Please let me know the error message you get when you try to update. Send me the screenshot https://support.apple.com/en-us/HT201361 of the version that is currently updated on your computer.

10

Hi, I'm experiencing the same issue. Running High Sierra 10.13.3 and AVG AntiVirus 18.2. Just noticed the About window shows Last Update as 18 Mar 2017. Seems a long time ago for the Lat Update.

1

Virus Definitions file not up to date, although I keep trying to update it? Running High Sierra 10.13.3

2

Hi, I'm experiencing the same issue. Running High Sierra 10.13.3 and AVG AntiVirus 18.2. Just noticed the About window shows Last Update as 18 Mar 2017. Seems a long time ago for the Lat Update.

3

Hello Vince,

I understand the inconvenience and thank you for explaining the situation with the screenshot.
May I know whether you are using the 18.2 version of AVG Antivirus in Mac?

4

Sal, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

5

Hello D H,

I apologize for the inconvenience. Please try reinstalling the program and check the status. If the issue persists, please provide the screenshot of the interface to assist further.

6

Hello Sal,

I understand that you are unable to update virus definition updates from AVG. Please let me know the error message you get when you try to update. Send me the screenshot https://support.apple.com/en-us/HT201361 of the version that is currently updated on your computer.

9

Hello Vince,

I understand the inconvenience and thank you for explaining the situation with the screenshot.
May I know whether you are using the 18.2 version of AVG Antivirus in Mac?