The program says I need to update my virus definitions. Won't update.
Hi Donna,
I understand this must be upsetting. I will help you to fix it.
To resolve the issue please run both our removal tools by following the steps provided in this article: How to troubleshoot issues after upgrade to the latest AVG antivirus product
Note: Please run the AVG Clear first and then the AVG Remover
Once uninstalled, please reinstall the AVG Ultimate: How to download, install and activate AVG Ultimate