Hi Susan,
I understand this must be upsetting. I will help you to fix it.
Please repair your AVG Anti Virus and check if that fixes the issue.
To repair your AVG please follow these instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.
Hi Susan,
I understand this must be upsetting. I will help you to fix it.
Please repair your AVG Anti Virus and check if that fixes the issue.
To repair your AVG please follow these instructions:
1. Go to Start -> Control Panel.
Note: Click Settings first if Control Panel is not available in the Start menu.
2. Open (Programs) -> Programs and Features, or Add or Remove Programs.
3. Select AVG in the list of programs.
4. Click the Change or Change/Remove button.
5. Select Repair.
6. Follow the instructions on your screen to complete the installation.
7. Restart your computer.
I can't update the virus definitions it keeps failing