I'm having a problem. Whenever I try updating my virus definitions it keeps saying update failed check your connection to the internet. I'm quite sure that the issue isn't from the internet connection since I've tried updating it several times but nothing worked.
Note:my virus defintions' version is 181122-00 (november 22,2018)
If it's an old version. Please let me know how to download the latest one and if it's available for all regions.
Hi Lana,
We will certainly take a look into this for you.
Please re-install AVG AntiVirus on your mobile device and check the status. Open your AVG AntiVirus > Tap Menu (3 horizontal lines) > Select 'Settings' > Update > Check for updates. If you still see the same message, share the screenshot of the same.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hi Lana,
We will certainly take a look into this for you.
Please re-install AVG AntiVirus on your mobile device and check the status. Open your AVG AntiVirus > Tap Menu (3 horizontal lines) > Select 'Settings' > Update > Check for updates. If you still see the same message, share the screenshot of the same.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.