Hi Craig. I apologize for the inconvenience. May I know the name of your AVG program installed in your PC. Kindly let me know if you can find an option to 'Remove Threats' or 'Remove Virus' once the scan is completed? Please feel free to contact us back for any further assistance. Thank you.
My AVG program is Internet Security. There are no options to remove threats, the report automatically saves onto my desk top in note pad
Numerous infections have been found during a scan in safe mode but do not appear to have been fixed. During a standard scan no threats are detected
Hi Craig, I have sent you an email with steps to get in touch with our technical support team. Please follow the email instructions to get this issue fixed. Thanks.
My AVG program is Internet Security. There are no options to remove threats, the report automatically saves onto my desk top in note pad
Hi Craig. I apologize for the inconvenience. May I know the name of your AVG program installed in your PC. Kindly let me know if you can find an option to 'Remove Threats' or 'Remove Virus' once the scan is completed? Please feel free to contact us back for any further assistance. Thank you.