Hello Anthony, have you followed the email instruction sent to you? If not please follow the instructions to get a better assistance in resolving the issue. Thank You.
Hello Antony. Please open your AVG Internet security and click on options–> history–>scan reports. Please let me know if you are able to see the scan reports. Thank you.
AVG 2014 AntiVirus command line scanner
Copyright (c) 1992 - 2013 AVG Technologies
Program version 2014.0.4800, engine 2014.0.4365
Virus Database: Version 4365/10066 2015-06-21
C:\Boot\BCD Locked file. Not scanned. is OK.
C:\Boot\BCD.LOG Locked file. Not scanned. is OK.
C:\Documents and Settings\ Locked file. Not scanned. is OK.
C:\pagefile.sys Locked file. Not scanned. is OK.
C:\ProgramData\AVG\AWL2014\TTUSvc.tt Locked file. Not scanned. is OK.
C:\ProgramData\Desktop\ Locked file. Not scanned. is OK.
C:\ProgramData\Documents\ Locked file. Not scanned. is OK.
C:\ProgramData\Favorites\ Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\02792c921cad7ebe0e80f30f792e2f9f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\0d30964adfb86f3f8c511157a849c055_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\114723a5da41d456a32eec7c5dff61bb_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\1346ae9dd4741d434844b95b75973277_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\1aa7fc11ed9266a78c2438a09baa91d8_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\225ab920ffce2bee4ac9e9480a58feb7_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\259c75cae0642f729ee08d9ad496f4ab_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\2d3d9061789d23aaeb9facbb3b508743_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\35653b755f68751a5d52e3927e93ebb0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\37096be86105d010fd1070d5e4090974_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3758090ac0eb14e272f286073e45978c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3ab03d789e8ace5e90aec045305001cf_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3fb725324387825ed89f50b28a027139_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\433e23b8a0dbefdd6a23da8f1a325b41_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\456bdc597c8a50f8dd745f06dddc142f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\49b90c5f20e1dd03f14f6431d262b8d0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\51d5e939bf6309fa0a0f57e90c19ea6c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\621d9362eb8005a5a753d48513752873_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\69f97a6013397b08bb7e677bb6870a6d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\708f7fc16a9501fd61ee640b452ab9a9_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\743d6ea2138ebdae321f1c4545470003_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\75428f819efcce53826e3abfd5ba8151_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\792ee1cb62f601538a47ba45c1532375_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7d0618ec02035daa13183c6a42e6ee08_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7d66099ba2cc7b6f1bdb9f843e50406c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7ea34a73f300eda4fe6759eaa79278bb_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7f4b282e3a8672efb232d4a727ba67e4_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8b994c4a2bb98b4fc8e38c22b853478d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8dd63b3a705b682280012057411d41ba_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8dd818a031f6a4890a8e1754a835baed_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8fd7b8bd804cf12cb6e906169d4204c8_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9841f6c7c235a808aa0a402f71c95944_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9971140ef843bdc50282bcf65a242848_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9985fa10429d907a4993505caf681e11_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9f9dd78c8522d6dc948d4fc2dc3704d1_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a0499228d522a9226b53d3801b4bd1a7_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a0da671b8f6504328d8ca58af93fe956_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a4ded983bbaadd604ad707590ae12108_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a6fe904c0fd8d0740e2897a5a14f44dc_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a7434975249e7afc3ff716208cba2c4f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\abfbf8508fd55bf5630a04cd8c766951_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b0854c9d1e3f8525908847344cd9cabd_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b1e6019e021b59eadb7c503a862a2db0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b9ef213279113160c289cf39b014b06e_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c46d72b94dd52ebb1df14d47f3ed7e06_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c602f125c9cb131ad0140aa6b4d57e33_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c79bfe1121ffd22bd90297850cde7a2d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d55928839dad0a7ca645c78f43ab2b89_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d98ff4f251ef5fd783a609f1c12b4b39_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e03ad9682686985d72536af383f41930_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e4ca58e0de929fde87056b9caffccc09_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ebc814d495dc822ee868fa85123b6a5b_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ed76029b2b88ffce6a4e140e622bb467_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ee5223819f06162648b940447b0bc724_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ef143f028125e9420ba6717bfde97c08_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings\cfc.flights.json Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events00.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events01.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events10.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events11.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\users.dat Locked file. Not scanned. is OK.
C:\ProgramData\Templates\ Locked file. Not scanned. is OK.
C:\System Volume Information\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\NetHood\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\Templates\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Windows\CSC\v2.0.6\ Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2\edb.log Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\config\default Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\DEFAULT Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SAM Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SECURITY Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SOFTWARE Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SYSTEM Locked file. Not scanned. is OK.
C:\Windows\System32\config\sam Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\security Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\software Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\system Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\LogFiles\WMI\RtBackup\ Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TM.blf Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TMContainer00000000000000000001.regtrans-ms Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TMContainer00000000000000000002.regtrans-ms Locked file. Not scanned. is OK.
D:\System Volume Information\ Locked file. Not scanned. is OK.
------------------------------------------------------------
Test started: 21.6.2015 8:58:50
Duration of test: 55 minute(s) 29 second(s)
------------------------------------------------------------
Objects scanned : 164601
Found infections : 124
Found high severity : 0
Found med severity : 0
Found info severity : 124
Fixed high severity : 0
Fixed med severity : 0
Fixed info severity : 0
------------------------------------------------------------
Ran full scan in Safe Mode and avgrep.txt reports some files, "Locked file. Not scanned. is OK."
Also reoprts,"Objects scanned : 164601
Found infections : 124
Found high severity : 0
Found med severity : 0
Found info severity : 124
Fixed high severity : 0
Fixed med severity : 0
Fixed info severity : 0
However when opened virus vault when in regular mode, vault is empty and no report of this scan.
What's happening?
AVG 2014 AntiVirus command line scanner
Copyright (c) 1992 - 2013 AVG Technologies
Program version 2014.0.4800, engine 2014.0.4365
Virus Database: Version 4365/10066 2015-06-21
C:\Boot\BCD Locked file. Not scanned. is OK.
C:\Boot\BCD.LOG Locked file. Not scanned. is OK.
C:\Documents and Settings\ Locked file. Not scanned. is OK.
C:\pagefile.sys Locked file. Not scanned. is OK.
C:\ProgramData\AVG\AWL2014\TTUSvc.tt Locked file. Not scanned. is OK.
C:\ProgramData\Desktop\ Locked file. Not scanned. is OK.
C:\ProgramData\Documents\ Locked file. Not scanned. is OK.
C:\ProgramData\Favorites\ Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\02792c921cad7ebe0e80f30f792e2f9f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\0d30964adfb86f3f8c511157a849c055_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\114723a5da41d456a32eec7c5dff61bb_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\1346ae9dd4741d434844b95b75973277_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\1aa7fc11ed9266a78c2438a09baa91d8_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\225ab920ffce2bee4ac9e9480a58feb7_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\259c75cae0642f729ee08d9ad496f4ab_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\2d3d9061789d23aaeb9facbb3b508743_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\35653b755f68751a5d52e3927e93ebb0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\37096be86105d010fd1070d5e4090974_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3758090ac0eb14e272f286073e45978c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3ab03d789e8ace5e90aec045305001cf_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\3fb725324387825ed89f50b28a027139_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\433e23b8a0dbefdd6a23da8f1a325b41_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\456bdc597c8a50f8dd745f06dddc142f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\49b90c5f20e1dd03f14f6431d262b8d0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\51d5e939bf6309fa0a0f57e90c19ea6c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\621d9362eb8005a5a753d48513752873_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\69f97a6013397b08bb7e677bb6870a6d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\708f7fc16a9501fd61ee640b452ab9a9_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\743d6ea2138ebdae321f1c4545470003_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\75428f819efcce53826e3abfd5ba8151_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\792ee1cb62f601538a47ba45c1532375_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7d0618ec02035daa13183c6a42e6ee08_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7d66099ba2cc7b6f1bdb9f843e50406c_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7ea34a73f300eda4fe6759eaa79278bb_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\7f4b282e3a8672efb232d4a727ba67e4_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8b994c4a2bb98b4fc8e38c22b853478d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8dd63b3a705b682280012057411d41ba_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8dd818a031f6a4890a8e1754a835baed_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\8fd7b8bd804cf12cb6e906169d4204c8_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9841f6c7c235a808aa0a402f71c95944_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9971140ef843bdc50282bcf65a242848_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9985fa10429d907a4993505caf681e11_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\9f9dd78c8522d6dc948d4fc2dc3704d1_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a0499228d522a9226b53d3801b4bd1a7_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a0da671b8f6504328d8ca58af93fe956_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a4ded983bbaadd604ad707590ae12108_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a6fe904c0fd8d0740e2897a5a14f44dc_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\a7434975249e7afc3ff716208cba2c4f_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\abfbf8508fd55bf5630a04cd8c766951_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b0854c9d1e3f8525908847344cd9cabd_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b1e6019e021b59eadb7c503a862a2db0_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\b9ef213279113160c289cf39b014b06e_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c46d72b94dd52ebb1df14d47f3ed7e06_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c602f125c9cb131ad0140aa6b4d57e33_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\c79bfe1121ffd22bd90297850cde7a2d_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d55928839dad0a7ca645c78f43ab2b89_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\d98ff4f251ef5fd783a609f1c12b4b39_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e03ad9682686985d72536af383f41930_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\e4ca58e0de929fde87056b9caffccc09_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ebc814d495dc822ee868fa85123b6a5b_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ed76029b2b88ffce6a4e140e622bb467_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ee5223819f06162648b940447b0bc724_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Crypto\RSA\MachineKeys\ef143f028125e9420ba6717bfde97c08_97a0820a-e48d-4023-9a5f-c0807f947dac Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\DownloadedSettings\cfc.flights.json Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events00.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events01.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events10.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\events11.rbs Locked file. Not scanned. is OK.
C:\ProgramData\Microsoft\Diagnosis\users.dat Locked file. Not scanned. is OK.
C:\ProgramData\Templates\ Locked file. Not scanned. is OK.
C:\System Volume Information\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\History\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\AppData\Local\Microsoft\Windows\UsrClass.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\NetHood\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat.LOG1 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\ntuser.dat.LOG2 Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\PrintHood\ Locked file. Not scanned. is OK.
C:\Users\Phillip Celella\Templates\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Music\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Pictures\ Locked file. Not scanned. is OK.
C:\Users\Public\Documents\My Videos\ Locked file. Not scanned. is OK.
C:\Windows\CSC\v2.0.6\ Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\LocalService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\ntuser.dat Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\ServiceProfiles\NetworkService\NTUSER.DAT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2\edb.log Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\catroot2{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb Locked file. Not scanned. is OK.
C:\Windows\System32\config\default Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\DEFAULT.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\DEFAULT Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SAM Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SECURITY Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SOFTWARE Locked file. Not scanned. is OK.
C:\Windows\System32\config\RegBack\SYSTEM Locked file. Not scanned. is OK.
C:\Windows\System32\config\sam Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SAM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\security Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SECURITY.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\software Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SOFTWARE.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\config\system Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\config\SYSTEM.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\LogFiles\WMI\RtBackup\ Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG1 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat.LOG2 Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TM.blf Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TMContainer00000000000000000001.regtrans-ms Locked file. Not scanned. is OK.
C:\Windows\System32\Microsoft\Protect\Recovery\Recovery.dat{f579d3f7-840f-11e3-8f82-0016cffa8ecc}.TMContainer00000000000000000002.regtrans-ms Locked file. Not scanned. is OK.
D:\System Volume Information\ Locked file. Not scanned. is OK.
------------------------------------------------------------
Test started: 21.6.2015 8:58:50
Duration of test: 55 minute(s) 29 second(s)
------------------------------------------------------------
Objects scanned : 164601
Found infections : 124
Found high severity : 0
Found med severity : 0
Found info severity : 124
Fixed high severity : 0
Fixed med severity : 0
Fixed info severity : 0
------------------------------------------------------------
Hello Antony. Please open your AVG Internet security and click on options–> history–>scan reports. Please let me know if you are able to see the scan reports. Thank you.
Yes I did that operation after the Safe Mode scan and rebooted to normal mode. The scan was not listed.
After rebooting in normal mode I re-scanned and only one (1) virus, a cookie, was detected. This cookie was one of the typical usually detected. Would like to see the full avgrep.txt?
Hello Anthony, have you followed the email instruction sent to you? If not please follow the instructions to get a better assistance in resolving the issue. Thank You.