Marianne,
From the given description, we realized that the issue is not related to AVG. To confirm this, we request you to disable http://avgclick.me/TempDisableAVG AVG program and check for it. If the issue gets resolved, we will assist you further. Else, we request you to contact Ms Office/ Microsoft support for further assistance. Thank you for your understanding!
My Word documents all present as unrecognizable characters. When I try to view a picture, I get a message saying it "is not a valid bitmap, or its format is not currently supported." Anyone have any ideas? If it's a formatting problem, I should be able to do something to fix it easily, right?
Marianne,
From the given description, we realized that the issue is not related to AVG. To confirm this, we request you to disable http://avgclick.me/TempDisableAVG AVG program and check for it. If the issue gets resolved, we will assist you further. Else, we request you to contact Ms Office/ Microsoft support for further assistance. Thank you for your understanding!