Virus-free program is being blocked excessively

AVG Protection
3

Hello, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it. 

Please provide the following information to help you better :

1. What is the name of the program which is blocked by AVG?
2. Are you using free version or paid version of AVG subscription?
3. Confirm the version of operating system installed in your device.
4. Share us the screeshot of the AVG block message received.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.

1

I've already added all the exceptions in the program, including the ones listed by the software company, but I can't open with AVG enabled.

The program creates files in the Windows temp folder and these files are always picked up by AVG.

I can put in the exceptions the temp folder but it looks dangerous

2

Hello, 

Thank you for reaching AVG support channel. We are sorry for the inconvenience caused. We will check and help you to resolve it. 

Please provide the following information to help you better :

1. What is the name of the program which is blocked by AVG?
2. Are you using free version or paid version of AVG subscription?
3. Confirm the version of operating system installed in your device.
4. Share us the screeshot of the AVG block message received.

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.