Virus identification

Hello Paul. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the threat message to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.

Hi, I have a readyNAS 204 this has identified a virus (Ramnit-9897435-0) However when scanned with AVG it is not identified. The same is happening for another file with a trojan zbot-64706.
Could this just be a false identify on the part of the readyNAS or does scanning a network file not work so well in AVG.
Any advice welcome
Thanks

Hello Paul. 
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Do you get any error messages?
If so please help us with a screenshot of the threat message to check and help you further.
Here is the link which has the steps to take a screenshot :
| AVG (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=How+to+create+a+screenshot&supportType=home)
Thank you.