Hello Elaine,
We will work together to sort this issue.
Please share the screenshot http://avgclick.me/getscreenshot of the "Idle Buddy" pop-up on your computer and try repairing https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus AVG Internet Security, check if you are able to open AVG without any problem.
A virus called Idle Buddy has rendered my AVG incapable of opening. Can't open, can't treat. I checked the discussions but this topic isn't there. Idle Buddy has a 6 x 4 inch ever-present tile at the lower right corner of my screen informing me that my computer is being used to calculate complex equations and solve problems. I want this thing gone, but my virus protection fell down on the job. Please help!
Hello Elaine,
We will work together to sort this issue.
Please share the screenshot http://avgclick.me/getscreenshot of the "Idle Buddy" pop-up on your computer and try repairing https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus AVG Internet Security, check if you are able to open AVG without any problem.
I was able to repair AVG where it found the virus and quarantined it. Couldn't delete it at that point, so I kept it quarantined where later I accidently ran across the shredder and used it to destroy the file. I think its finally gone. Thanks.
That's great, Elaine.
We appreciate your efforts.
Please check the situation and revert us if you need further help.