Virus in avg-map

AVG Protection
3

I have same issue. Ran AVG scan and found no threats. Also, quarenteen is empty. Running W7.
See screenshot here: User-added image

11

Dear AVG Support, I have the same issue.
 c:\program files (x86)\avg\antivirus\wsc_proxy.exe --- TR/Crypt.XPACK.Gen2.

is there any public solution for that or Aavg pROFESSIONAL SUPPORT treat that is a false alert?

Thanks
Barnabas

13

I have same issue. Ran AVG scan and found no threats. Also, quarenteen is empty. Running W7.
See screenshot here: User-added image

14

Hello Jan,

Please upload this file to Virus Total and provide us the results. This seems like false positive on the "reimage" side.

12

Hello Jan,
We regret for the inconvenience. Please run a scan with AVG and delete the threats from virus vault. If you still get the same issue,  please send the screenshot of your the issue so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.

1

Reimage Repair reports a virus in my AVG-map:  c:\program files (x86)\avg\antivirus\wsc_proxy.exe — TR/Crypt.XPACK.Gen2. I can not remove this issue. Is this serious en what can I do? I use already many years AVB free. Installing the free download of the payed AVG-program did nog help. My computer had Windows 10.

4

Hello Anthony,

I understand the inconvenience.
I have forwarded the case to senior team for getting suggestion.
Keep checking this post to know about the status.
Your patience is much appreciated.

8

Hello Jan,

Please upload this file to Virus Total and provide us the results. This seems like false positive on the "reimage" side.

5

Hello Barnabas,

I understand your difficulties. Please let me know the version of AVG program installed in your computer and the screenshot http://avgclick.me/getscreenshot of the threat detection message you received. We will check the same and assist you further.

6

Dear AVG Support, I have the same issue.
 c:\program files (x86)\avg\antivirus\wsc_proxy.exe --- TR/Crypt.XPACK.Gen2.

is there any public solution for that or Aavg pROFESSIONAL SUPPORT treat that is a false alert?

Thanks
Barnabas

7

Hello Karthikeyan,
Can you provide the file for my trial use also. It doesn't appear on my page.

9

Hello Jan,
We regret for the inconvenience. Please run a scan with AVG and delete the threats from virus vault. If you still get the same issue,  please send the screenshot of your the issue so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.

2

Jan, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

10

Hello Anthony,

Do you mean that you need the download link for AVG Internet Security trial version?