Virus / Malware Threat

I restarted the computer - problem seems to have subsided - I have previously removed 140 or so items from quarantine.
I have no new screen shots of quaratine items to send you.

Guys - hi - I have not had a virus or malware probelm for a very long time.
I have AVG antivirus and malware bites on a mac running El Capitan 10.11.6

I have just turned the computer on and AVG quotes and quarantines a rpeating threat

macos:genieo-fm[adw]??


Any advice on what to do?
 

Brenda,

We are aware of this issue, as almost all users who use AVG Antivirus for Mac experience this issue with threat alert.

We request not to delete any of those files as we have received a confirmation from our developers that this threat alert is a false positive, and it should be resolved as of now.

We request you to update the AVG program on your Mac and restart your Mac then check with the issue.

If the issue still persists please let us know to help you further.

Please ensure that you use the system admin password to access those files.

Thanks,
Vishnu Vardan

Having the same problem with MacOS;Genieo-FM [Adw] / I only have three in my Quarantine, but it won't let me delete them. AVG recognizes my user name, but not my password. I've changed passwords three times today and it still won't work.  Suggestions?

Alright, that is okay. We have received a confirmation from our developers that this threat alert is a false positive and it will be resolved in next 30 minutes.

We request you to update the AVG program after 30 minutes and check with the issue.

I restarted the computer - problem seems to have subsided - I have previously removed 140 or so items from quarantine.
I have no new screen shots of quaratine items to send you.

Hi Adam,

We will help you to get this issue.

Please share us the screenshot of the threat alert from AVG to check and assist you further.

Thanks,
Vishnu Vardan