Virus protectiion

Last night my computer was infected with a trojan virus.   I would like to know how come my avg virus protection did not detect this and protect me

Hello Betty,

Sorry to hear that. May I know the AVG product installed in your system? Does AVG detect that your system is infected with virus? If so, please sent us the screenshot of the exact virus that was detected by AVG. Also please try repairing your AVG by following the steps mentioned in this link :http://avgread.me/1gnNUNM . If the issue persist, please feel free to contact us for further assistance. Thank you.