Virus protection, spyware and malware protection are not activated

AVG Protection
3

Hello Alfred,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our Technical support team via chat to get help. They would check and fix the issue for you. Thank you.

1

I have a AVG Ultimate activated with AVG. 

The PC Windows security center indicates that the virus protection, spyware and malware protection are not activated. The box asks if I want to activate AVG,  I say yes to both dialogue boxes and confirm I want the AVG products.

Nothing happens.  The security center indicates that the virus protection, spyware and malware protection are not activated and AVG says I have no protection.

How can I resolve this issue?

2

Hello Alfred,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our Technical support team via chat to get help. They would check and fix the issue for you. Thank you.