Virus protection

Viruses & Threats
3

Hello Eric,

We are sorry for the inconvenience caused.
As per our record, we could see an active license for AVG Internet Security (1 computer) and it expires on 26th November 2016.
We couldn't see any other active subscription on this account.
If you have paid for the AVG license using a different email address or if you have the proof of purchase with you then please contact our sales support using this link: https://support.avg.com/support_sales?l= so that they can collect the details and locate your purchase.
Thank you.

1

I received a expiry notice for antivirus protection on 26.nov.2016, but I paid € 69.99 to AVG on
26.06.2016 for a 2 year protection. Has there been an error ?

2

Hello Eric,

We are sorry for the inconvenience caused.
As per our record, we could see an active license for AVG Internet Security (1 computer) and it expires on 26th November 2016.
We couldn't see any other active subscription on this account.
If you have paid for the AVG license using a different email address or if you have the proof of purchase with you then please contact our sales support using this link: https://support.avg.com/support_sales?l= so that they can collect the details and locate your purchase.
Thank you.