Hello John,
We regret to hear about the inconvenience caused to you. Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers. Please right click on the desktop shortcuts of your web browsers, click on Properties, check the 'Target' field. It should be “C:\Program Files\Internet Explorer\iexplore.exe” for IE and “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Chrome. Please check and remove if any other text is added to this path.
Thank you.
NOVA.RAMBLER was not found by AVG. I have found the infected file, but not sure it is not residing in other areas. (nova.rambler is a search engine hijack tool)
Hello John,
We regret to hear about the inconvenience caused to you. Please note that these kind of tool bars and search engines get into the computer along with some other software or if we visit any untrustworthy websites accidentally. I would request you to uninstall unknown add ons from your web browsers. Please right click on the desktop shortcuts of your web browsers, click on Properties, check the 'Target' field. It should be “C:\Program Files\Internet Explorer\iexplore.exe” for IE and “C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” for Chrome. Please check and remove if any other text is added to this path.
Thank you.