Virus scan hangs up

Same problem for me:
User-added image

Hello David,

Thank you for the information.

Can you send us the screenshot of the scan result? So that we can examine the issue further and provide you the proper solution

Further to my previous post it seems the scan found the following:  WMA:Wimad [Susp]
It seems to have been this that caused the virus scan to run in circles at 54% as a second scan went through without any problem after stopping the first scan. 
 

Hello David,

Thank you for the information.

Can you send us the screenshot of the scan result? So that we can examine the issue further and provide you the proper solution

Same problem for me:
User-added image

Hi Andrew,

We're glad to look into this & help you.
Please write back to us via your own post to keep the conversation in a single thread & to fasten the resolution.
Thank you for your understanding in advance!