Hi Harry,
We're glad to help you with this.
Sometimes, this might happen if the program on your computer is unable to communicate with our server.
In this regard, please restart your computer once & check.
Meanwhile, let us know the version of AVG installed on your computer. To check the version : Open AVG - Menu - About.
When updating virus signatures the green progress bar does not go to completion to indicate the update has succeeded. Is there a fix for this?
Hello Harry,
Thank you for providing us with the requested information.
Let us try changing the Google DNS and check the status with AVG update.
1. Press Windows and R key simultaneously to open Run command.
2. In Run window, type as "ncpa.cpl" without the quotes and click on OK button.
3. In Network connections window, please right-click the connection you use, and select Properties.
4. Double-click the Internet Protocol (TCP/IPv4) item on the Networking tab.
5. Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window. Click OK.
6) Select Use the following DNS server addresses.
8.8.8.8
8.8.4.4.
7) Click on Apply and Ok.
Initiate the update of AVG Internet Security and inform the status here.
Thank you for your quick reply. The AVG Internet Security version is 19.6.3098 (build 19.6.4546.439). The UI version is 1.0.178.
Hi Harry,
We're glad to help you with this.
Sometimes, this might happen if the program on your computer is unable to communicate with our server.
In this regard, please restart your computer once & check.
Meanwhile, let us know the version of AVG installed on your computer. To check the version : Open AVG - Menu - About.