Windows 7 / AVG free
After last iTunes update a virus turned avg off. Also turned off system restore, no left mouse click on start menu, can't boot in safe mode, can't execute programs. Can get online and download but when I try to run program it aborts.
Have been able to open in safe mode via cmd prompt. Tried a restore there but says turned off. Ran MTR. Showed an infected file as running but after waiting 5 hours said nothing found. I've spent days trying to fix this. I have the Windows disc but can't choose boot sequence at startup.
Anyone able to help with this? I'm at a total loss as to how to proceed.
thanks, Tracy
Tracy,
This isn't the experience we want you to have and I apologize for the inconvenience. When you insert Windows Disc, it will prompts you to choose repair option. Proceed with repair and check if that options is working properly. We are here, if you need further help.