Virus update fails with "sorry we could not reach our update server"

The virus update fails with "sorry we could not reach our update server" message.The internet is working that is how I am sending this message. How can I virus update?

Hello Erika,

I understand the inconvenience.
I request you to perform (repair of AVG Internet Security) and check whether update resolves the issue.
Keep us informed about the status.

Hello Erika,

I understand the inconvenience.
I request you to perform (repair of AVG Internet Security) and check whether update resolves the issue.
Keep us informed about the status.