Thank you for the reply. However when I restored I got this error in the image.
I disabled AVG but I still got this error.
Hello Wayne, we are glad to hear that your issue has been resolved. Please feel free to contact us for further assistance.
Hello Wayne. Sorry to hear that. I would request you to check this Microsoft article which discuss about the same issue.
http://bit.ly/1HG7hdF
Thanks for the reply. I have restored to an earlier point where everything was fine and it's working like a charm.
Thank you for the reply. However when I restored I got this error in the image.
I disabled AVG but I still got this error.
Yesterday I deleted virus vault by mistake instead of restoring it. When I restarted, the sound has an "x" symbol on it. It is saying "audio service is not running". Manually starting the service will give me this error; "Windows could not start the Windows Audio service on Local Computer. Error 0x800706cc: The endpoint is duplicate." Also I noticed that the computer is running slower than usual. How can I fix this please? I'm running Windows 8.1 64bit.
Hello Wayne, we are glad to hear that your issue has been resolved. Please feel free to contact us for further assistance.
Thanks for the reply. I have restored to an earlier point where everything was fine and it's working like a charm.
Tried everything which is mentioned in that thread but still didn't solved my problem. How can I fix it?
Thank you for trying it out, Wayne. I appreciate your efforts. I would request you to restore your PC to an earlier date where it is working fine. To do so, please follow the instructions in this article http://bit.ly/1ljkL5X
Hello Wayne. Sorry to hear that. I would request you to check this Microsoft article which discuss about the same issue.
http://bit.ly/1HG7hdF
Hello Wayne. I kindly request you to follow the instructions to restore the PC.
1. Press Windows key + R and put services.msc in Run dialog box. Click OK to open Services.
2. Now in the Services window shown below, scroll down and look for Volume Shadow Copy service. As I said it shouldn’t be running since you’re facing the issue in restoring system due to it and must be of Manual type. Double click on this service.
3. Moving on, in the below shown window, click on Start.
4. Please wait for the process to get completed.
5. The service will be started and click "Apply" followed by "OK" in the Volume Shadow Copy Properties window. Restart the machine, and retry to restore the system, you should now be able to do it without any hitch.
Please feel free to contact us back for any further assistance.