Hello John,
Please be informed that AVG Zen has been removed for Android devices, so you will not able to use this feature to install AVG Antivirus/AVG Cleaner on your Android phone. I can also see that you have purchased AVG Secure VPN/AVG Internet Security/AVG PC Tuneup for Windows computer, so you will not able to use this program on your Android devices. You can purchase AVG Secure VPN from Google play separately to install on Android device. Regarding AVG Secure VPN activation on your windows computer, I have sent you an email. Please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate your AVG Secure VPN.
Best regards,
Alok.
Hi
I have 2 problems. 1 is activating the VPN, the help section tells me to double click the icon then click on 'MY account" at the top right hand corner. There is nothing there to click on.
The second issue is I've sent 'invites' to my phone and tablet but they never recieve the emails.
Hope someone can help. Kind regards…John
Hello John,
Please be informed that AVG Zen has been removed for Android devices, so you will not able to use this feature to install AVG Antivirus/AVG Cleaner on your Android phone. I can also see that you have purchased AVG Secure VPN/AVG Internet Security/AVG PC Tuneup for Windows computer, so you will not able to use this program on your Android devices. You can purchase AVG Secure VPN from Google play separately to install on Android device. Regarding AVG Secure VPN activation on your windows computer, I have sent you an email. Please follow the email instruction to connect with us remotely, we will check with your installed AVG program and we will help you to activate your AVG Secure VPN.
Best regards,
Alok.