Hello, Engelisa.
Thank you for choosing an AVG solution for your device but I regret to hear that you are experiencing issues with installing it. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Since november 5th 2017 I paid for a 2 years protection for VPN and 1 year password protection but apparently it is not activated in my computer because I get messages from you for warning both VPN and passwords What is going on? I have paid for some products who are not activated. Fact.nbr. is 6411271388
Hello, Engelisa.
Thank you for choosing an AVG solution for your device but I regret to hear that you are experiencing issues with installing it. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.