Hi John,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
Upon checking our records, we're unable to locate the previous incident that you refer. It seems that you've reached our premium technical support.
Regarding the issue with printer, sometimes, this might happen if the network profile is set to public on your AVG Secure VPN. Please try changing the network to private to check if it helps.
You can manage public & private networks as mentioned in this article.
When the vpn is connected cannot print when disconnected I can
Checked the local access in VPN and local access in antivirus. all set correctly
Connected to a support analyst called denish and he basically hung up when I described the issue. ticket 3199022 brilliant customer service.
Hi John,
Thank you for contacting AVG Community.
This isn't the experience we want you to have. We'd like to look into this & help you.
Upon checking our records, we're unable to locate the previous incident that you refer. It seems that you've reached our premium technical support.
Regarding the issue with printer, sometimes, this might happen if the network profile is set to public on your AVG Secure VPN. Please try changing the network to private to check if it helps.
You can manage public & private networks as mentioned in this article.