Vpn causing disconnect

First , I am only using Chrome , have been for years. Have no desire to change. Secondly, why do I need to change location?

Hi Robert,

We will help you to get this issue resolved.

Have you tried to access chrome by changing the location in AVG Secure VPN?

Are you able to access other browsers when AVG secure VPN is turned ON?

Every couple of days when I load Chrome I get - cannot connect to internet ! I have to go to VPN and turn it off. Then I load Chrome and I am able to access the internet. I turn VPN back on . Access is goo for a while , then I have to do the same all over again. What is the problem?

Hi Robert,

We will help you to get this issue resolved.

Have you tried to access chrome by changing the location in AVG Secure VPN?

Are you able to access other browsers when AVG secure VPN is turned ON?

Access is usually good for a few days . Not sure what changes that causes the need to turn off the VPN service to get reconnected. I will get a message that VPN is reconnecting sometimes.

First , I am only using Chrome , have been for years. Have no desire to change. Secondly, why do I need to change location?

Bob, it could be possible that the communication with VPN server is slow or interrupted at particular location. So, changing the location would be one of the checkpoints. Then, please also try to use a different web browser and check if the browsing works fine with VPN turned on.