VPN Connection: "Could not validate the server certificate. Verify your settings and try reconnectin

AVG VPN
5

Hello Neil,

We regret the inconvenience this has caused you.
Please share us a screenshot of the error message you're receiving, so that we can check & help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.

1

No longer can connect to VPN:
Error:
VPN Connect
Could not validate the server certificate. Verify your settings and try reconnecting.

Running Macbook pro, 10.10.5 Problem started last week.

2

Hello Neil,
Thank you for providing the screenshot.
To check this further, please help us with the following details.
Were you able to connect VPN in your Macbook previously?
Macbook version 10.10.5 refers to Mac OS Yosemite and you have mentioned facing the VPN conection issue last week. Is that you still use Mac OS Yosemite? have you checked for any updates to your Macbook? Sharing the information will be helpful.
Awaiting your response.

3

Hello Bart,

We regret the inconvenience caused. This isn't the experience we wanted you to have had.
Please write back to us in your own/new post, so that we can locate your account, obtain further details and provide appropriate assistance via email.
Thank you for understanding in advance!

4

Hello Neil,

We regret the inconvenience this has caused you.
Please share us a screenshot of the error message you're receiving, so that we can check & help you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.