VPN disconnected me from network after restart

AVG Protection
3

Hello Bob,

I understand the inconvenience.
It will be easy for us to identify the issue if you install AVG Secure VPN again.
I see that you have purchased both AVG Ultimate and Secure VPN subscription.
Open AVG user interface by clicking on "AVG" desktop icon on your PC.
On the interface click on "Secure VPN" and proceed with the installation.
If the issue persists do let us know.

1

I had to restart my computer (windows 10) and found I had no internet connection. Stated that the Secure VPN has done something. When I tried to work with the VPN icon on destop, told me only that I needed an internet connection - ha!.

I had to figure out and find a Windows 10 fix - imagine that! It then told me it had to disconnect and delete all network programs and settings , which it did, and after another reboot, I've got internet again.

My problem is I no longer trust the VPN - or can you tell me what actually happened and it's okay to keep using it?

thanks

2

Hello Bob,

I understand the inconvenience.
It will be easy for us to identify the issue if you install AVG Secure VPN again.
I see that you have purchased both AVG Ultimate and Secure VPN subscription.
Open AVG user interface by clicking on "AVG" desktop icon on your PC.
On the interface click on "Secure VPN" and proceed with the installation.
If the issue persists do let us know.