My VPN is missing. After booting up the computer the folder "Secure VPN" is is missing from the "C:\Program Files (x86)\AVG" folder even though the shortcut is still there in the "Start" folder. It was working fine before I shut down the computer. I see it in "Programs and Features" but the only option is to uninstall. As far as I'm aware no upgrade of AVG has occurred. This is not the trial version. I paid for this. Please help.
Hi Sidney,
We are sorry to hear this.
We will help you to resolve the issue.
We request you to uninstall the program and proceed with a fresh installation then check for the issue again https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN
Keep us posted.
Hi Sidney,
We are sorry to hear this.
We will help you to resolve the issue.
We request you to uninstall the program and proceed with a fresh installation then check for the issue again https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-VPN
Keep us posted.
You are most welcome, Sidney.
Glad to know that your issue has been resolved.
Feel free to contact us if you need assistance with AVG.
Have a nice day!
I reinstalled the app and it is working fine now. Thank you for your prompt response!