VPN does not open

Hello Hasan,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to open AVG Secure VPN. Please apologize for the inconvenience caused. Rest assured, We'll certainly check and help you out.
Could you please let us know, what exactly happening while opening AVG Secure VPN?
May I know how long you are facing this issue?
Is there any error message or notification popup you are seeing?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.

The VPN I purchased from your institution is not opening

Hello Hasan,
Thank you for contacting AVG Community Support.
We are really sorry to know that you are unable to open AVG Secure VPN. Please apologize for the inconvenience caused. Rest assured, We'll certainly check and help you out.
Could you please let us know, what exactly happening while opening AVG Secure VPN?
May I know how long you are facing this issue?
Is there any error message or notification popup you are seeing?
Could you please share us the screenshot of the page (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 

Thank you and keep us updated.

Hello Marlo, 

Thank you for contacting AVG Community Support. We apologize for the inconvenience caused. We will certainly check and help you.

To proceed further, please create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you accordingly.

https://support.avg.com/support_ask

Thank you for your understanding.

I have the same problem says I have WiFi but no internet and can't turn on vpn. Was working fine and then it wasnt