Thanks. I am logged in. I'll contact AVG Technical.
Hello Randy,
I am sorry to hear this. Please uninstall AVG Secure VPN as mentioned in this article ( http://avgread.me/1DEtNP0 ) and then reinstall it via AVG dashboard.
If the issue persists, please share the screenshot to assist you better.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
Randy, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Did you select that you are paid user of AVG on the webpage? After you describe your issue and fill in your personal details, you will be provided with chat or phone options to contact us. Anyway, I have sent you an email with a link to click on to reach our technical chat support directly. Please check your inbox and spam/junk folder as well.
I am sorry to hear this. Please uninstall AVG Secure VPN as mentioned in this article ( http://avgread.me/1DEtNP0 ) and then reinstall it via AVG dashboard.
If the issue persists, please share the screenshot to assist you better.
To create a screenshot, please follow this article http://avgread.me/1aZxsAV .
Thank you.
Randy,
I would like to appreciate your efforts to resolve the issue. After you reinstall, please make sure you have activated the paid subscription.
To activate your product with the subscription, you need to log in to your AVG MyAccount. If you are not connected to MyAccount please follow these steps:
Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
Click Connect in the top-right corner of the screen, then click Log in to an existing account.
Type your email address and the password you created for your AVG MyAccount during the purchase, and click Log in.
If the issue persist even after logging in to AVG Zen, please contact our technical support ( http://avgclick.me/AVGtechnical ) for further assistance.