We will check and help you to resolve it.
- Have you tried to change the location in AVG Secure VPN and check it?
No it is on it optimal location
- Are you using paid version of AVG Secure VPN or Trial version?
Yes 1 or 2 year prescription
- Do you have good connection when you disable AVG Secure VPN?
Sometime yes sometimes no but if I loses it is supposed to connect automaticity, it is not suppose to throw me off and not reconnect at all I have to go in each time to connect.
- Are you using android device or iOS or Windows PC or Mac?
Windows PC and Android.
Hello Gert,
We will check and help you to resolve it.
- Have you tried to change the location in AVG Secure VPN and check it?
- Are you using paid version of AVG Secure VPN or Trial version?
- Do you have good connection when you disable AVG Secure VPN?
- Are you using android device or iOS or Windows PC or Mac?
Keep us updated. Thank you.
Hello Gert,
We will check and help you to resolve it.
- Have you tried to change the location in AVG Secure VPN and check it?
- Are you using paid version of AVG Secure VPN or Trial version?
- Do you have good connection when you disable AVG Secure VPN?
- Are you using android device or iOS or Windows PC or Mac?
Keep us updated. Thank you.
I have been using AVG VPN and it keeps dropping i am in Suadi Arabia and use it to talk to my Wive on whatsup in South Africa.
It keeps on dropping and some time no issues why is this happening all the autosetting are on but still same issues.
PC is not the problem it is my android phone
Thank you for the information, Gert.
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.